Resident Benefit Program
SJA Property Management has created our Resident Benefit Program to provide the best experience possible for our tenants. The program is $36.50/month and includes the following features:
Online Rent Payment and Resident Portal
24/7 access to view charges to your ledger, make free ACH online payments, view payment history, review important documents, submit maintenance requests, and communicate with the staff.
No Hassle Move-In’s and Out’s
Obtain your keys from a personal lockbox located at the property. No need to come to the office, sign paperwork, pick up or drop off keys, etc. Quick, convenient, and easy.
Utility Concierge Service
Water/sewer bills are charged through the resident portal. No need to set up an account or wait for bills to come each month.
Credit Building and Rewards
Just by paying your rent when due, you’ll receive the benefit of positive credit reporting for on-time rental payments to the three major credit bureaus. Rent day is now Rewards Day! You’ll have access to exclusive rewards like gift cards, marketplace deals, sweepstakes, and more.
Late Fee Forgiveness
A one-time late fee cancellation for a rent payment made late to help you get back on track!
Annual Property Evaluations
To insure your home is in the best condition possible, we conduct regular property evaluations, identifying and addressing maintenance and safety issues.
Utility & Maintenance Reduction Program
Regular HVAC service, including delivery of high-quality furnace filters to your door where applicable, saving you an average of $250/year or 15% on your monthly heating and cooling bills, improving the indoor air quality in your residence, and reducing the hassles of repairs.
24/7 Maintenance Support
A 24/7 online portal to submit maintenance requests. In addition, an After-Hours Hotline for emergency maintenance. Representatives will troubleshoot with you and when necessary, dispatch vendors.
Vetted Vendor Network
Our vendor network provides the comfort and safety you need knowing each vendor is reputable, licensed, and insured for every job. Our vendors understand and do their best to adhere to SJA’s standards.
Home Ownership Program
For those who want to move on to homeownership, we can help you get there! In partnership with Sterling Johnston Real Estate, our team of realtors has created a way for our tenants to get into their own homes. You can also take advantage of our free First Time Homebuyer Education Seminar.