Resident Benefit Program

SJA Property Management has created our Resident Benefit Program to provide the best experience possible for our tenants. The program is $36.50/month and includes the following features:

fine line drawing pc display with money and an arrow pointer.

Online Rent Payment and Resident Portal

24/7 access to view charges to your ledger, make free ACH online payments, view payment history, review important documents, submit maintenance requests, and communicate with the staff.

fine line drawing of a hand with thumbs up and the words, "hassle free".

No Hassle Move-In’s and Out’s

Obtain your keys from a personal lockbox located at the property. No need to come to the office, sign paperwork, pick up or drop off keys, etc. Quick, convenient, and easy.

line drawing of a house with dripping faucet.

Utility Concierge Service

Water/sewer bills are charged through the resident portal. No need to set up an account or wait for bills to come each month.

fine line drawing of rental contract and credit card

Credit Building and Rewards

Just by paying your rent when due, you’ll receive the benefit of positive credit reporting for on-time rental payments to the three major credit bureaus. Rent day is now Rewards Day! You’ll have access to exclusive rewards like gift cards, marketplace deals, sweepstakes, and more.

Late Fees icon

Late Fee Forgiveness

A one-time late fee cancellation for a rent payment made late to help you get back on track!

fine line drawing of a residential property document and a magnifying glass viewing a dollar sign.

Annual Property Evaluations

To insure your home is in the best condition possible, we conduct regular property evaluations, identifying and addressing maintenance and safety issues.

fine line drawing houses, hand tools

Utility & Maintenance Reduction Program

Regular HVAC service, including delivery of high-quality furnace filters to your door where applicable, saving you an average of $250/year or 15% on your monthly heating and cooling bills, improving the indoor air quality in your residence, and reducing the hassles of repairs.

line drawing of circle around, 24/7 and wrench.

24/7 Maintenance Support

A 24/7 online portal to submit maintenance requests. In addition, an After-Hours Hotline for emergency maintenance. Representatives will troubleshoot with you and when necessary, dispatch vendors.

fine line drawing of three hands on top of one another with a dotted circle.

Vetted Vendor Network

Our vendor network provides the comfort and safety you need knowing each vendor is reputable, licensed, and insured for every job. Our vendors understand and do their best to adhere to SJA’s standards.

fine line drawing a person linked to a key and house.

Home Ownership Program

For those who want to move on to homeownership, we can help you get there! In partnership with Sterling Johnston Real Estate, our team of realtors has created a way for our tenants to get into their own homes. You can also take advantage of our free First Time Homebuyer Education Seminar.