Property Management Services
Our Process
Onboarding and Rent Ready Evaluation
- Executing owner paperwork and management agreements electronically
- Ensuring properties are rent-ready for immediate occupancy and maximum profitability
- Transferring utility accounts and verifying property insurance coverage
Marketing and Tenant Placement
- Creating custom marketing campaigns using over 20 sources to provide maximum exposure to potential tenants
- Scheduling personal showings to prospective tenants
- Working with relocation services to place transferring employees and fill vacancies
- Screening tenants (and their pets) thoroughly; SJA has a rent receivable rate of 98%.
Document Preparation and Tenant Move-In
- Preparing and executing comprehensive lease agreements for properties reviewed by State of Washington Landlord-Tenant law attorneys; tenants are provided with required law disclosures
- Documenting properties move-in conditions with photos, ensuring tenant-related damages are accounted for
- Collecting appropriate security deposits as a protection against property damages
Rent Collection and Tenant Management
- Utilizing online tenant portals for rent collection maximizing tenant payments
- Enforcing lease provisions and working proactively for tenant issue resolutions
- Ongoing tenant and property manager communication for late payment resolutions
Record Keeping and Accounting
- Providing monthly owner accounting statements with detailed transactions and invoices; monthly financial disbursements are direct deposited into owners’ bank accounts
- Producing year-end statements with tax-specific information for return preparation
- Creating owner accessibility to electronic statements, invoices, and related documents
Property Maintenance
- Overseeing maintenance requests coordinating tenants and vendors, ensuring work is completed properly and timely; services are available 24 hours a day, seven days a week to handle immediate attention requests.
- Utilizing preferred vendors yielding owner savings through vendor volume discounts
- Managing recurring property maintenance. i.e., gutters, HVACs, septics
Lease Renewals
- Negotiating and executing tenant renewal agreements prior to the lease expirations
- Complying with ever-changing lease renewal laws varying from city to city
Periodic Property Evaluations
- Facilitating multi-point, periodic evaluations of properties ensuring tenant care, and maintenance items being addressed
Ongoing Owner Support
- Communicating proactively to owners of time-sensitive issues, renewal options, and major maintenance issues
- Educating owners regarding real estate investing
End of Lease Move-Out and Property Turn Management
- Conducting complete property walk-throughs at end-of-term leases, addressing maintenance items, and preparing properties for future tenancies
- Providing tenants detailed accounting and security deposit dispositions listing their cost responsibilities
SJA manages everything, so you don’t have to!
SJA Seattle property managers are dedicated to protecting our client’s interests while maximizing their profit. Located in Redmond, WA, SJA provides the Greater Puget Sound region with professional property management services for single-family residences, luxury homes, condominiums, and multi-family buildings.
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We’re Committed to Real Results
Real protection. Real value. Real peace of mind.
SJA leads the way in managing single-family and small multi-family homes. Known for results and trusted for our service, we back it all with our exclusive SJA Guarantees.
Happiness Guarantee
Not the right fit?
No worries. If you're not happy within the first 3 months, you can cancel anytime, no strings attached. We’ll even refund your paid monthly management fees.
No Fee Cancellation
Need Out? No Hard Feelings.
You can cancel management anytime, no penalties or fees. We’re here to serve, not to trap you.
Response Time
We Answer.
We’ll respond to your messages within 24 business hours every time. Your questions matter here.
30-Day Lease
Vacancy?
Not on our watch. If we can’t lock in a qualified tenant within 30 days, we’ll waive your first month’s management fee. (Some conditions apply, but we’ll guide you.)
Tenant Placement
Tenants That Stay (Or We Pay).
If a tenant we've placed breaks their lease in the first 12 months, we’ll waive the leasing fee to find a replacement. No hassle for you.
Pet Protection
Pets? We’ve Got Your Back.
We screen pets thoroughly. If approved pets cause damage beyond the deposit, we’ll waive up to 4 months of management fees to help cover it. (Excludes service animals per Fair Housing laws.)
Eviction
Evictions at SJA are rare, but we've got you covered.
If eviction becomes necessary, we’ll guide you through the process, at no extra charge, and waive your management fees during that time.
(Single-family homes only.)
Rent Deposit
Your Rent, Right on Time.
We deposit your rent, when paid, into your account by the 15th. Like clockwork.
Dedicated to Delivering Peace of Mind
- Eviction Management
- Rent Collection & Distribution
- Annual Inspections
- Lease Enforcement
- Expert Marketing & Listing
- Professional Property Photos
- On-Demand Showings
- Thorough Tenant Screening
- 24/7 Maintenance
- Rent-Ready Repairs & Cleaning
- Tax Document Preparation
- Move-in and Move-outs
What Our Clients Are Saying
